Terms & Policy

1. Terms and Conditions

Last Updated: February 6, 2026

Welcome to Prajamart India. By accessing our website and purchasing our products, you agree to comply with the following terms:

A. Eligibility and Account

  • By using this site, you represent that you are at least 18 years of age.

  • You are responsible for maintaining the confidentiality of your account credentials.

B. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices or cancel orders in the event of a technical pricing error.

C. Shipping and Delivery

  • Delivery timelines are estimates. Prajamart India is not liable for delays caused by third-party logistics partners or unforeseen "Acts of God."

  • Risk of loss passes to the customer upon delivery of the package to the carrier.

D. Returns and Refunds

  • Returns are accepted within 15 days of delivery, provided the item is in its original condition.

  • Certain items (e.g., perishables, innerwear, or customized goods) may be non-returnable.

E. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hassan, Karnataka, India.

2. Privacy Policy

At Prajamart India, we value your privacy. This policy explains how we handle your data.

I. Data Collection

We collect information you provide directly to us, including:

  • Identity Data: Name, age, and gender.

  • Contact Data: Shipping address, email, and phone number.

  • Transaction Data: Details about payments (processed via secure third-party gateways; we do not store your full card details).

II. How We Use Your Data

  • To process and deliver your orders.

  • To send you updates regarding your shipment.

  • To improve our website interface and customer service.

III. Third-Party Sharing

We do not sell your data. We only share information with:

  • Logistics Partners: To deliver your products.

  • Payment Gateways: To process transactions securely.

  • Legal Authorities: If required by Indian law.

IV. Cookies

We use cookies to enhance your browsing experience and remember items in your shopping cart. You can disable these in your browser settings, though it may affect site functionality.